SHIPPING AND REFUND POLICY
If for any reason you are not satisfied with the product delivered or the service provided please contact us within 24 hours to discuss. We will endeavour to do our best to rectify any situation.
If delivery could not be completed due to the wrong address being given at the time of ordering any courier costs incurred in redirecting the delivery will be bourne by the sending customer.
Actinidin.com use a secure merchant payment host to manage all card payments. We appreciate the importance of protecting personal information and treat our obligation to you our customer seriously. Once payment has been paid no credit card details are available to us and we will protect your privacy at all times and at no time will any information be passed to a third party unless required to under New Zealand law.
CANCELLATION OF ORDERS
Please contact us ASAP if you need to change or cancel your order. Should you need to cancel an order that is with the courier for delivery a redirection fee may apply. We will do our very best to assist. For any concerns, you can contact us on +64 6 306 6330 .